All systems operational

History

22nd July 2021

No incidents reported

21st July 2021

US-East: South Bend [sbn1] us-in-sbn1 & us-tx-dal1 network incident

We're investigating a network incident at our us-in-sbn1 & us-tx-dal1 locations.

  • The incident has been resolved.

  • These locations are now back in service, however we are still working on the underlying network incident.

  • 20th July 2021

    No incidents reported

    19th July 2021

    HTTP/3 removal

    We've been working closely with select customers who have reported sporadic performance issues with their websites. Through process of elimination, we've identified HTTP/3 (aka QUIC) as the cause. We can replicate poor/inconsistent performance where HTTP/3 is used over lossy and/or jittery connections, which especially affects mobile (eg 4G & 5G) networks. As such, we're removing HTTP/3 from all web hosting, pro hosting and managed servers in preference of HTTP/2, which offers superior performance under challenging conditions.

    18th July 2021

    No incidents reported

    17th July 2021

    No incidents reported

    16th July 2021

    No incidents reported