Some systems are experiencing issues

Ongoing

31st July 2021

uk-cov1 partial outage

We are investigating an outage affecting a small number of cloud servers at our uk-cov1 location.

  • We have identified two hardware node failures at this location. We will contact the affected customers for further assistance and recovery options. Sorry for any inconvenience caused.

  • A data centre technician is now checking hardware for problems.

  • History

    17th June 2021

    UK: Coventry [cov1] uk-cov1 core switch issue

    The uk-cov1 core switch has experienced a software bug and is routing L3 in software rather than hardware-offloaded. Performance and stability is not currently impacted, however we need to reboot the switch to resolve the bug. We will reboot on 2021/06/18 at 02:00 UTC, at which time all services in uk-cov1 will encounter a brief 30-120 second outage.

  • The reboot was completed successfully and the issue is resolved.

  • 16th June 2021

    No incidents reported

    15th June 2021

    No incidents reported

    14th June 2021

    No incidents reported

    13th June 2021

    No incidents reported

    12th June 2021

    No incidents reported

    11th June 2021

    No incidents reported