Due to an unexpected memory leak we're performing an immediate patch and reboot to both A + B core routers in our uk-rdg1 location. We expect a blip of 30 seconds during the router delegation from B to A.
Both routers are now patched and reloaded.
We are now patching the B router. No interruption is expected.
10th February 2021
UK network incident
We are investigating the cause of a network outage to our uk-lon2 and uk-cov1 locations between 13:52-13:56 UTC.
We have not detected a recurrence of this incident so we have restored service to this transit provider.
We are seeing a repeat of this incident in multiple locations. We are routing around the problematic transit provider until a permanent solution is proposed.
The outage, which started 13:52 UTC, was traced to a transit provider's configuration change that caused some packets to be silently dropped. Our network team responded and successfully worked around the issue at 13:56 UTC.