Some systems are experiencing issues

Ongoing

27th November 2020

BelugaCDN elevated error rates

Our monitoring systems are showing elevated error rates on BelugaCDN zones throughout today, which is progressively worsening as we head further into the Black Friday afternoon/evening/weekend. We're advising BelugaCDN customers to turn off their CDN temporarily, or switch to an alternate CDN service, in order to maintain website performance and availability.

History

7th November 2020

No incidents reported

6th November 2020

No incidents reported

5th November 2020

MariaDB issue

MariaDB have published a broken minor update to their stable package for versions 10.3 and 10.2. The update breaks some PHP integration, in particular on sites running PHP 7.2 version. If you are affected, we recommend switching to any other PHP version if possible, or contacting your server administrator to downgrade MariaDB to the prior version. We are applying fixes where possible to managed servers and shared hosting accounts, however if you have a managed server or hosting account with us that is suddenly facing an error message, please open a support ticket and we will investigate.

4th November 2020

No incidents reported

3rd November 2020

No incidents reported

2nd November 2020

No incidents reported

1st November 2020

No incidents reported