Some systems are experiencing issues

Ongoing

5th November 2020

MariaDB issue

MariaDB have published a broken minor update to their stable package for versions 10.3 and 10.2. The update breaks some PHP integration, in particular on sites running PHP 7.2 version. If you are affected, we recommend switching to any other PHP version if possible, or contacting your server administrator to downgrade MariaDB to the prior version. We are applying fixes where possible to managed servers and shared hosting accounts, however if you have a managed server or hosting account with us that is suddenly facing an error message, please open a support ticket and we will investigate.

History

23rd June 2020

No incidents reported

22nd June 2020

UK - London 14 outage

We are investigating an outage of UK14 node located in London. All servers on this node are currently unreachable.

  • The node is back online but we have uncovered a hardware problem. We will be migrating this node to different hardware in the forthcoming days.

  • The technician has arrived on site and is investigating.

  • 21st June 2020

    No incidents reported

    20th June 2020

    No incidents reported

    19th June 2020

    No incidents reported

    18th June 2020

    No incidents reported

    17th June 2020

    No incidents reported