Some systems are experiencing issues

Ongoing

31st July 2021

uk-cov1 partial outage

We are investigating an outage affecting a small number of cloud servers at our uk-cov1 location.

  • We have identified two hardware node failures at this location. We will contact the affected customers for further assistance and recovery options. Sorry for any inconvenience caused.

  • A data centre technician is now checking hardware for problems.

  • History

    1st August 2021

    No incidents reported

    31st July 2021

    uk-cov1 partial outage

    We are investigating an outage affecting a small number of cloud servers at our uk-cov1 location.

  • We have identified two hardware node failures at this location. We will contact the affected customers for further assistance and recovery options. Sorry for any inconvenience caused.

  • A data centre technician is now checking hardware for problems.

  • 30th July 2021

    No incidents reported

    29th July 2021

    No incidents reported

    28th July 2021

    No incidents reported

    27th July 2021

    No incidents reported

    26th July 2021

    Network Edge maintenance

    We're scheduling a maintenance window 2021-07-26 to 2021-07-30, in order to perform maintenance on our network edge locations. During this window will update the router software, apply a new security ACL, then implement additional firewall and rate-limting rules. We will work on one router at a time, when its traffic is statistically lowest. Please expect a brief period of interruption (typically 5-30 seconds) as BGP routes update around the edge location that you connect to.